Image Source: logogalleria.com

The AutoChat and LiveChat are two software products offered by ChatRelations. AutoChat is basically an interactive automatic responder which is facilitated by an avatar character. Chat softwares’ options exist but with ChatRelations, you are rest assured that you have a 24 hour, 7 days a week customer service tool which virtually replaces customer service representatives. AutoChat provides businesses the much needed customer relationships while it does away with service costs. AutoChat principle is based on the intuitive, huge library of key words already preset. What it does is it guides the user or customer to the exact page, on the 1st attempt, everytime. The LiveChat, on the other hand, empowers web representatives to send visitors or guests links, photos and graphs in real time. It is even more efficient than telephone and email customer service. LiveChat hopes to strengthen customer loyalty, increase rates of conversion and ultimately increase sales. This automated guide will convince any business looking for effective ways to solve customer relations management. a revoultion in its own right.